Privacy Policy

Your privacy is our top priority

We believe in transparency. This policy explains how we collect, use, and protect your personal information when you use ArchiveFlow.

Last updated: January 15, 2025
GDPR & CCPA Compliant

Privacy Overview

Understanding how we handle your data across our platform and connected services.

Information We Collect

What data we collect and how we use it to provide our services

Account information (name, email, company details)
Platform connection data and metadata
Usage analytics and performance metrics
Communication preferences and support interactions

How We Use Your Data

The purposes for which we process your personal information

Provide and maintain ArchiveFlow services
Process and sync data between platforms
Send important service notifications
Improve our platform and user experience

Data Sharing & Disclosure

When and how we may share your information with third parties

With your explicit consent only
To comply with legal obligations
To protect our rights and safety
With trusted service providers under strict agreements

Your Privacy Rights

Control over your personal data and privacy preferences

Access and download your data
Correct inaccurate information
Delete your account and data
Opt-out of marketing communications

Security Measures

Enterprise-grade security protocols protect your data at every level of our infrastructure.

End-to-End Encryption

All data is encrypted in transit and at rest using industry-standard protocols

Access Controls

Strict role-based access controls and multi-factor authentication

Regular Audits

Continuous security monitoring and third-party security audits

Compliance

GDPR, CCPA, SOC 2 Type II compliant data handling practices

Data Retention

Transparent policies on how long we keep different types of data and why.

Account Data

Personal account information and preferences

Duration of your subscription + 30 days

Platform Data

Data synced from connected platforms (customizable)

As configured in your retention settings

Usage Analytics

Aggregated usage statistics and performance metrics

24 months maximum

Support Communications

Customer support tickets and communications

3 years

Data Deletion

You can request immediate deletion of your data at any time through your account settings or by contacting our support team. Some data may be retained for legal compliance purposes as required by law.

Legal Framework

Our privacy practices comply with international data protection regulations.

GDPR Compliance

Full compliance with the General Data Protection Regulation for EU residents

EU Protected

CCPA Compliance

California Consumer Privacy Act rights and protections implemented

CA Protected

SOC 2 Type II

Annual third-party audits ensuring security and availability

Audited

Questions about your privacy?

Our privacy team is here to help. Reach out with any questions about how we handle your data or to exercise your privacy rights.

Data Protection Officer: privacy@archiveflow.com